Our rates are set by the Missouri Public Service Commission and the Federal Communications Commission and are competitive with other companies.

Residential Monthly Rates   Business Monthly Rates
Local Access $18.00   Local Access $20.00
Federal Access $6.50   Federal Access (Single Line) $6.50
Missouri Relay .04   Federal Access (Multi Lines) $9.20
Inside Wire .75   Missouri Relay .04
Federal Universal Service Charge 19.6%   Inside Wire .75
Access Recovery Charge $1.50   Federal Universal Service Charge 19.6%
      Access Recovery Charge (Single Line) $1.50
      Access Recovery Charge (Multi Lines) $3.00
The following are the monthly charges for Residential and Business subscribers per month per line.

Local Access: Local access is what Steelville Telephones requires subscribers to pay to have dial tone.  STE has also provided in the local access to residential customers, at no charge, the following custom calling services: call waiting, call forwarding, and call return (automatic recall).

Federal Access: Federal access is a charge ordered by the Federal Communications Commission for all multi-line businesses, Centrex, and residential customers. All multi-line business and Centrex telephone customers may pay $9.20 per line per month, and all single line business and residential customers must pay $6.50 per month.

Missouri Relay: Relay Missouri is a charge ordered by the State of Missouri which makes it easier for Missourians who are deaf, hearing impaired, or speech impaired to communicate over the telephone network with voice users.

Inside Wire: Maintenance Contracts are available from the Telephone Company. The cost is 75 cents per month to maintain all of the inside wires and jacks for one line, or number, on one premises. If we have to repair your wiring and you do not have a maintenance agreement, the charge will be parts plus labor. This charge is optional.

Federal Universal Service Fund Program Is designed to help keep local telephone service rates affordable for all customers, in all areas of the United States. A 19.6 % rate is charged on Federal Access and DSL Line Charges. If you need any further information regarding any of these charges, please contact the business office.

Access Recovery Charge: Enables Steelville Telephone to recover from end user customers a limited portion of revenues lost due to FCC mandated reductions in access revenues.

Yes, You Can Afford Telephone Service

Every person in America should have access to quality, affordable telecommunications service.
Lifeline, and Toll Limitation Service support provide discounts to eligible low-income consumersto help them establish and maintain telephone service.

Eligibility for Lifeline, and TLS support varies by state.  Individuals who reside in states that have their own discount programs qualify for federal Lifeline, and TLS support if they meet the eligibility criteria established by their state.  In states that do not provide state support, an individual is eligible if he or she participates in one of the following programs:

Eligibility Criteria
Lifeline Program
(Click to Download the Application)
Disabled Program
(Click to Download the Application)

__MO HealthNet (f/k/a Medicaid)

__Supplemental Nutrition Assistance (Food Stamps)

__Supplemental Security Income

__Federal Public Housing Assistance (Section 8)

__Veteran's Pension and Survivor Benefit

__135% of the Federal Poverty Level

__Veteran Administration Disability Benefits

__State Blind Pension

__State Aid to Blind Persons

__State Supplemental Disability Assistance

__Federal Social Security Disability

Consumers must apply through their local telephone company-please let us know if you are interested in any of these programs.  Visit the Universal Service Administrative Company (USAC) website at www.lifelinesupport.org for more information about eligibility requirements.  You also may call USAC toll free at 1-888-641-8722, with any questions about Lifeline, and TLS discounts.  You can also contact Steelville Telephone Exchange, Inc. at 573-775-2111.

Hosted PBX

We offer hosted PBX services for a reasonable price with a 1 year commitment.

  • SIP Conversion services: $5 per month per SIP registration (Each SIP Device)
  • Call Paths: Please call for current B1 rates per call path.
  • Phones: Please call for information about compatible phones.  We do support most Polycom phones.
  • Features: Voicemail, Caller ID, Group Services, Automated Attendants, and Business Hour Settings are just a few options and are included in the monthly cost per SIP registration.